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Qadira's E.R. Visit At Providence St. Vincents

The Stephens' Account of Qadira's Hospital Treatment

Qadira was admitted to St. Providence Vincent's emergency room at 10:38 PM, 58 minutes after Karellen discovered her burn. To clarify the timeline of events:


  • Qadira was burned at an unknown time between 5:00 PM and 9:00 PM.


  • Aimee sent a voicemail to Karellen at 9:09 PM.


  • Karellen, unaware of the message, arrived to check on Qadira at 9:45 PM.


  • Karellen and Renee reached the hospital at 10:38 PM.


  • Qadira was seen by an emergency room doctor at 11:00 PM, as recorded in the medical documents.


  • Administered Tylenol with codeine and Motrin at 11:10 PM



  • The Stephens family left the ER at 11:20 PM.


Upon their arrival at the hospital, Qadira was admitted for emergency care as per standard procedure. However, the care she received fell short of these standards. The inadequacies in Qadira’s treatment are vividly detailed by Karellen in her recounting of the events.


"And so it was on April 12th 2007 not long after I discovered Qadira all burnt up in our neighbor’s basement we arrived at Providence Saint Vincent’s Hospital in search of help for our daughter.


It had been about a half an hour since Aimee had led me down into the basement. Everything was a blur. I was led to a chair for check in. Renee had disappeared with Qadira. They had wheeled her straight back and he had gone with her. The admitting nurse was asking me what happened and I told her what I knew which wasn’t much at the time. She asked me. “Do you think this was abuse?” My heart started pounding. What was this lady talking about?"


Where was my daughter? My daughter hadn’t been abused. Why was she saying these things to me? I was frantic. My daughter was going to be fine. My heart was pounding so hard I could feel it beating in my ears. I firmly told her that I had no idea what those people had been doing. Why was she asking me what I thought? Where was my daughter? I wanted to see my daughter. Was she okay? Why was I sitting out here in the lobby when Qadira needed me?" (Pg. 39)


"Finally after what felt like an eternity she took me to see Qadira. She was laying on an emergency bed her face all puffed up and red from crying. Why hadn’t they treated her yet?


I was trying to comfort her when the same nurse who had been at the admitting desk came in with a big vial of Motrin, she shoved it into Qadira’s mouth and instructed another male nurse to bandage her leg. Within minutes she was handing us some papers and sending us home. The male nurse picked Qadira up and placed her in Renee’s arms and directed us out the door." (Pg. 39)


"We left the hospital and took Qadira home even though most of her tiny little leg was covered in bandages and she couldn’t walk. She was diagnosed with a burn on 10-20% of her body. They gave us some discharge papers telling us to come back if things got any worse.


Like things could really get any worse? So when we got up the next morning we had no idea what to do with Qadira. She was in terrible pain and we had no idea how to change her bandages or if we should change her bandages. We didn’t even have any bandages." (Pg. 40)


Qadira’s visit to the emergency room left the Stephens family with limited understanding of how to properly care for her wound. They were perplexed by the severity of the injury and unsure about the potential complications it might cause in her future.


Unfortunately, the absence of a referral to a burn specialist by Dr. Julie Andrews at St. Providence Vincent’s set a precedent that continued during Qadira's later treatment at OHSU (Oregon Health & Science University).


We have obtained every report from Providence St. Vincent related to Qadira’s injuries, including the initial admitting record, the amended record, and a final coding summary. These documents are available below for review, each accompanied by a brief analysis.

The Initial Providence Response.

You may review Qadira's healthcare records from the night of April 12th, 2007. Including the discharge papers the Stephens' were sent home with.


View Full PDF.

According To Julie Andrews' Initial Records

 Qadira's timeline in the emergency room was brief but critical:


  • 10:38 PM: Admitted to the ER.
  • 11:00 PM: Examined by Dr. Julie Andrews.
  • 11:10 PM: Given a vial of of Motrin and Tylenol with Codeine.
  • 11:20 PM: Discharged from the ER.


During this time, Dr. Julie Andrews took the following actions:


  • Treatment Administered: Prescribed Motrin and Tylenol with Codeine for pain management. Applied Silvadene cream to the burn area and wrapped it in bandages.
  • Injury Assessment: Noted that the burn was caused by boiling water from a tea kettle at a friend’s house.


** The decision to prescribe Tylenol with codeine to a child with severe burns was both alarming and highly inappropriate. Tylenol with codeine is an opioid that can pose severe risks in pediatric patients due to their unpredictable metabolism. Children, particularly those in a hypermetabolic state induced by severe burns, can convert codeine into morphine at dangerously high rates, leading to potential respiratory depression or even death. This risk was further compounded by the lack of monitoring and follow-up care, making this prescription not only unusual but dangerously irresponsible. The fact that Qadira was sent home without supervision, especially after receiving a powerful opioid, deviates from standard medical practice, where a child with severe pain from burns should have been managed with stronger pain relief under strict medical supervision in a hospital setting. The decision to send her home with only Tylenol and codeine, rather than admitting her for appropriate pain management and observation, is highly irregular and suggests a gross misjudgment of the situation or worse. The fact that Qadira stopped taking the medication due to feeling unwell likely prevented a more tragic outcome, as continued use under these conditions could have been fatal.  This also means that she received virtually no pain management for her injury.  


Dr. Andrews' instructions to Karellen and Renee included:


  • Home Care: Use Silvadene and bandages, along with Motrin, and Tylenol with codeine, a highly innapropriate choice that which could have been life-threatening, to manage Qadira's burn.
  • Follow-up Care: Consult Qadira’s personal care provider for ongoing treatment.
  • Emergency Instructions: Return to the ER for a bandage change if necessary.


However, Dr. Julie Andrews did not do the following:


Report the Injury: The nature of Qadira’s burn was not reported to law enforcement, as required by law.

Specialist Referral: Karellen and Renee were not directed to a burn center.



Julie Andrews Amended Records

You can review Dr. Julie Andrews' amended report below. Please take note of the following key details:


  • Report Amendment: Dr. Andrews added to her initial report that the injury was accidental. She presented the account as both Qadira and Karellen firmly denying any allegations of child abuse.


  • Treatment Plan: The amended treatment plan did not include a referral to a burn specialist.


  • Timing of Amendment: This modification to the report was made three days after the initial documentation.


View Full PDF.

St. Providence Vincent Coding Summary

The final report generated by St. Providence Vincent, two weeks after Qadira’s injury, provides significant details regarding her diagnosis:


  • Burn Severity: The report indicates that Qadira sustained a second-degree burn, though it was not specified whether it was deep or shallow.


  • Additional Burns: Additionally, she sustained a third-degree burn affecting less than 10% of her body. Another area, also covering less than 10% of her body, suffered burns of an unspecified severity.


  • Nature of the Injury: The report classified Qadira's wound as accidental


  • Initial Treatment: It was noted that the initial treatment Qadira received was only suitable for a first-degree burn, indicating an underestimation of the severity of her injuries at that time.


View Full PDF.

Clinical Concerns.

There are several clinical concerns regarding the care provided by Providence healthcare personnel in treating Qadira's burns, which required more advanced medical attention than was initially given.


Initial Treatment and Concerns:


  • Dr. Julie Andrews administered Silvadene cream and pain control medication, which, while not inappropriate, were insufficient to prevent the burn from worsening. The level of care provided failed to adequately address the severity of the injury.


  • Proper emergency room procedure for pediatric burns of Qadira's severity typically requires submersion in cool water for at least twenty minutes. This is crucial because skin and muscle tissue, being poor conductors of heat, can allow the injury to deepen and worsen if not cooled properly.


Further Complications:


  • According to Karellen’s account, if Todd and Aimee had applied frozen peas to the burn, this likely caused additional damage by freezing, which restricts blood flow and can damage nerve endings, exacerbating the injury.


  • Given the nature of the burn from boiling tea-kettle water, it is highly probable that Qadira sustained mixed-depth burns, with third-degree burns occurring on contact, which can happen in mere moments.


Medical Assessments and Shortcomings:


  • The diagnosis and treatment of Qadira's burns were initially underestimated in Dr. Andrews' reports. The amended report and coding summary only note the presence of third-degree burns but lack specifics on whether the partial-thickness injuries were deep or shallow, which is crucial information for appropriate treatment strategies, particularly in vulnerable individuals like children.


  • The severity and depth of partial-thickness burns greatly influence potential complications and recovery outcomes. Improper care of full-thickness burns significantly increases the risk of morbidity.


Referral to Specialist:


  • Clinically, Dr. Andrews should have referred Qadira to a specialized burn center. The Oregon Burn Center at Emmanuel Hospital, located in Portland and renowned for its high-quality burn care, would have been the appropriate facility for such severe injuries.


  • The American Burn Association provides referral guidelines that Dr. Andrews failed to follow, which could have facilitated more coordinated and effective treatment.

View Full PDF.

Legal Infractions.

St. Providence Vincent had a legal obligation to report Qadira's injury to both the Portland Police and the Oregon Department of Human Services (DHS) immediately upon her admission. This obligation is underscored by an incident Karellen recalls in her account, where a nurse questioned whether Qadira's injuries resulted from child abuse. Karellen's uncertain response, "she didn't know," should have, according to law, triggered a child abuse investigation that considered all adults involved, including Todd, Aimee, Karellen, Renee, and any other adults present, as potential suspects.

 

Despite these clear legal requirements, the mandatory reporting system was not activated due to Dr. Julie Andrews categorizing the incident as an "accident" and amending her initial report three days later without notifying the appropriate authorities. In this amended report, she claimed that both Karellen and Qadira had insisted the injuries were accidental—a statement highly unlikely as Qadira, then 8 years old, was in too much pain to speak effectively during the visit. This mischaracterization was further perpetuated in the coding summary of Qadira's treatment at St. Providence Vincent, which continued to label the injury as an accident.


The motive behind Dr. Andrews’ actions—whether to cover a procedural mistake or for reasons more nefarious—remains unclear, as there is no documented rationale for her decision made just three days after the incident. Regardless of whether a subsequent investigation found Qadira’s injury to be accidental, Dr. Andrews' conduct failed to meet the expected professional standards.


The laws governing the mandatory reporting of Qadira's injury fall under ORS 419B of the 2005 Oregon Revised Statutes, which mandate that all individuals Qadira later interacted with—including doctors, school officials, police officers, and notably, lawyers—were legally required to report her injury.

419B. Of The 2005 Oregon Revised Statutes

View Full PDF.
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